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Gannett - Whyyyyyyy

I didn’t sign up for ANYTHING and yet I’m being charged EVERY MONTH. It started out as a random $16 charge which they recently increased to $30. And since I didn’t subscribe to anything I have no clue how to cancel.
#1329538
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I went online to subscribe to the Arizona Daily Star. I received an email and subscribed to what I thought was the Arizona Daily Star (after a subsequently after a phone call, I was able to actually subscribed to the Arizona Daily Star, but later cancelled it and am...
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1.0
I didn't like
  • But no refund
  • Refund promised
#1283793
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I URGENTLY REQUEST IMMEDIATE CANCELLATION of delivery of "The Other Paper," a local paper provided free of charge to residents of South Burlington, VT 05403. It fills my tiny mailbox, causing my mail delivery to be stopped, returned to sender, or held at a distant USPS...
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h.kitchener
h.kitchener

Good luck cancelling as the publisher contracts with a distributor who contracts with the post office---thus, no one takes responsibility up and down the line. However, your s...

1.5
#1275196
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They (CJ and USA Today (especially CJ ~ neither have email addresses that will respond to your complaints, questions, etc.) are not REACHABLE. They charge outrageous prices for subscriptions, and when I finally reached a CS rep, who indicated I would get a lower rate...
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#1254220
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I'd received the online version of the Freep for over 2 years. In June or July I paid for 1 years' service to switch from State Journal delivered edition to online delivery. Have not been able to access either newspaper since that time. PKEASE GRANT ME ACCESS TO...
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I didn't like
  • Customer service
#1229388
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After working to provide data, background and willing professional experts my local editor has stopped returning my calls and emails. I fully understand that he is not obligated to go forward with an article of these substantive public issues. My problem is that he has...
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#1225082
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Gannett wants to sell subcsriptions to disabled customers but can't deliver the papers in a manner so the customer is able to retrieve their paper. If you are disabled and unable to walk to the street then Gannett will take your money knowingly that they can't...
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1.5
#1216315
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these people call daily 2 or 3 times a day and week-ends. I answer they say nothing. I call back and I hold until I refuse to hold longer. I wouldn't use these people if their paper was free. I wan't to bring charges against them. I sleep late because I'm old and it's...
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1.0
#1213922
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Gannett - Put on hold too long

March 15 never able to speak to a rep. Was on hold for too long. 9:00 am
2.0
Details
Customer service
#1210957
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I've tried to contact Gannett for 6 months regarding my subscription. I finally got through after being on hold for 1.5 hours. I got things straightened out, or so I thought. Today, I just got a call from the Gannett retention department and they wanted my credit card...
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1.9
I didn't like
  • Customer service
  • Being treated unlawfully
#1190662
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